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Thank you for choosing the Inktee store for your shopping needs. Please note that all of our items are made-to-order, meaning that they are individually printed for you upon receiving your order. This allows us to provide the highest quality products to our customers.

We process orders on business days, which are Monday through Friday, excluding holidays observed by the Post Office such as New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

Our processing time is usually 2-5 business days, and orders will be shipped from one of our facilities located in the US, China, or Vietnam, depending on your location or the category of your order.

For shipping times, please see the following estimates:

• United States: Economy (up to 10 business days, usually faster), Standard (up to 7 business days)
• Canada: Economy (up to 15 business days)
• United Kingdom: Economy (up to 15 business days)
• Australia and New Zealand: Economy (up to 15 business days)
• European countries: Economy (up to 15 business days)

We understand that shopping online can be stressful, so we always keep track of orders and provide regular updates to our customers via email and SMS.

In the unlikely event that you do not receive your order after 30 days, we will issue a full refund of your purchase without any additional questions. Thank you for your business.