Thank you for choosing the Inktee store for your shopping needs. Please note that all of our items are made-to-order, meaning that they are individually printed for you upon receiving your order. This allows us to provide the highest quality products to our customers.
We process orders on business days, which are Monday through Friday, excluding holidays observed by the Post Office such as New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
Our processing time is usually 2-5 business days, and orders will be shipped from one of our facilities located in the US, China, or Vietnam, depending on your location or the category of your order.
For shipping times, please see the following estimates:
- United States: Economy (up to 10 business days, usually faster), Standard (up to 7 business days)
- Canada: Economy (up to 15 business days)
- United Kingdom: Economy (up to 15 business days)
- Australia and New Zealand: Economy (up to 15 business days)
- European countries: Economy (up to 15 business days)
Tracking My Order
Once your order has been shipped, you will receive a notification email containing your tracking details. You can also check the status of your order online by visiting the Track My Order page and entering your Order ID and Email.
To ensure that your order is processed and shipped as quickly as possible, we recommend double-checking that you have provided us with a correct and complete shipping address. If your shipping address is different from your billing address, please make sure to specify this during checkout.
We understand that shopping online can be stressful, so we always keep track of orders and provide regular updates to our customers via email and SMS.
In the unlikely event that you do not receive your order after 30 days, we will issue a full refund of your purchase without any additional questions. Thank you for your business.